Paycor's 3 Leadership Behaviors

Who Are

Your

Hourly Employees?

We discovered 5 hourly worker personas.
Hourly workers want similiar things but NOT the same things, so it helps to understand everyone.

Payment Penny

“Payment Penny” is motivated by reliable, consistent pay.

Schedule Sarah

“Schedule Sarah” is motivated by work/life balance.

Make-It-Happen-Mike

“Make-It-Happen-Mike” is an experienced worker who takes pride in his job.

Ideas Isaac

“Ideas Isaac” is an “idea person” and wants to be heard.

Ladder-Climber Lisa

“Ladder-Climber Lisa” is motivated by job title and increasing her sphere of influence.

One thing all hourly workers have in common:

They tend to identify more with their manager than with the company.

Only 39% of workers say their jobs
meet their basic expectations

and 43% are unhappy
with their pay (Qualtrics)

A 2022 survey revealed that hourly workers give their work environment a negative 7 employee net promoter score. A score between 0 and 30 is considered good. (Legion)

The average turnover for hourly workers is 47%, but some industries deal with much higher quit rates.

Turnover Rate by Industry

144%

Restaurants &
Food Service

84.9%

Leisure &
Hospitality

64.3%

Professional &
Business Services

56.9%

Construction

54.5%

Trade, Transportation
& Utilities

A 2021 survey of 15,000 blue-collar workers revealed that work schedule, company culture, opportunities for learning, training and career advancement, and a general atmosphere of respect are drivers that can be as important or even more important than money. (Voice of the Blue-Collar Worker)