4 Key Aspects of
Emotionally Intelligent Leadership

Active Listening
Feedback
Recognition
Conflict Management

Shocking Stats

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Employees show 64% longer commitment to tasks with leaders who are active listeners. (Forbes)
62% of employees are blindsided by their performance reviews. (Zippia)
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Businesses with a culture of recognition see a 682% increase in revenue. (Forbes)

What is Active Listening?

Active listening is a communication skill that involves paying close attention to what someone is saying and understanding the meaning and intent behind their words before responding.

+ Tips on practicing Active Listening

  • Maintain eye contact
  • Delay your response
  • Apologize if your mind wanders

Myth Busters

The ROI of Recognition

Organizations that have a culture of recognition have seen a 682% increase in revenue (Forbes), a 9% increase in productivity, and a 22% decrease in absenteeism. (Gallup and Workhuman)

682%
682%

Increase in
Revenue

9%
9%

Increase in
Productivity

-22%
-22%

Decrease in
Absenteeism

Active Listening Speed

The average person can listen to (and comprehend) 500 words/minute. But most people speak about 175 words/minute. (University of Southern California)

Listening vs Speaking

Use the slider below to see the contrast of Listening vs. Speaking speeds:

Listening Speed - (words/minute)

Speaking Speed - (words/minute)

The Perception Gap

62% of employees feel blindsided by their annual performance reviews. Only 38% are prepared. Replace the make-or-break annual performance review with quarterly check-ins. 

Download 6 Employee Feedback ChecklistsOpens in a new window.

How Recognized
Do You Feel?

Only 1 in 4 employees say they’ve been recognized for a job well done in the past week. Recognition doesn’t have to cost hundreds! 

Explore Cost-Effective IdeasOpens in a new window.

How Paycor can help

Paycor empowers leaders to develop winning teams.
Our product is purpose-built for leaders. And our COR Leadership Framework helps your organization use best practices and technology to build a culture of accountability and engagement with leaders and their teams.

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